Is your clinic website losing bookings?
A five-minute checklist for clinics, medspas and medical centres. Find the friction between visiting your website and booking.
Open your website on your phone. Pretend you have never visited your clinic before.
Can you choose the clinic?
- The first screen says what you offer and where you are.
- Each main service has a clear explanation.
- Patients can see your actual prices, a useful from-price, or the consultation fee.
- The clinic’s address, opening hours and contact details are easy to find.
Can you book without hunting?
- A clear booking button is visible on the first screen.
- Service pages have a booking link next to the information patients need.
- The link opens the correct page in your existing booking software.
- Text is readable and buttons are easy to tap on your phone.
Fix the first obstacle
Ask someone unfamiliar with your clinic to find a service, check the price and reach booking. Watch where they hesitate. Fix that first.
You do not need to replace your booking software. Your website needs to make the next step obvious.
Try the illustrated website walkthrough or see the medical centre case study.
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